Job Offers
TeleSales
Language Requirements:
- Native Arabic speaker with flawless verbal and written communication skills
- English Language is addition
Experience:
- Minimum 1 year of proven experience in telesales,telemarketing, or phone-based sales or equivalent work experience
Education:
- Bachelor’s degree (required)
Skills:
- Exceptional verbal communication and active listening skills to engage customers effectively
- Strong persuasion and negotiation abilities to close deals and meet sales targets
- Technical proficiency: Good knowledge of computer systems and Security & Surveillance components (e.g., cameras, access control systems, alarms).
- Basic computer literacy (MS Office, email, dialer systems) and ability to multitask in a fast-paced environment
Traits:
- Resilient and persistent – thrives in a high-rejection environment
- Self-motivated and goal-driven – consistently exceeds quotas.
- Positive attitude with a talent for building rapport and trust over the phone
Additional Requirements:
- Ability to quickly learn
and articulate technical product details (Security & Surveillance focus)
InDoor sales
Education & Experience
- Bachelor’s degree.
- Minimum 1 year of experience in sales, retail, or customer service (required).
- Experience in technical sales (computers, networking devices, security systems, etc.) is a strong advantage.
Language & Communication
- Native Arabic speaker.
- Good in English is a plus.
- Ability to explain technical product details (e.g., network accessories, POS systems) clearly to diverse customers.
Technical Knowledge
- Familiarity with computer hardware/software, networking devices (routers, switches), and security systems (CCTV, access control).
- Basic understanding of cashier systems (POS terminals) and time attendance solutions.
- Comfort discussing technical specifications (e.g., storage capacity, IP ratings for security devices).
Sales & Customer Service Skills
- Proven track record of meeting sales targets, upselling, and closing deals.
- Strong interpersonal skills to build rapport with customers, address complaints, and ensure satisfaction.
- Patient, professional demeanor for handling in-person, phone, and email inquiries.
Organizational & Technical Proficiency
- Basic understanding of CRM tools, POS systems, and Microsoft Office (Excel, Word).
- Ability to multitask (e.g.., process orders, track inventory, assist walk-in customers).
- Basic math skills for handling payments, discounts, and invoices.
Personality & Attitude
- Self-motivated, adaptable, and eager to learn about evolving technologies.
- Team player who collaborates with colleagues for inventory management and order fulfillment.
- Positive, results-driven attitude with a focus on delivering exceptional service.
Call Center
Education:
- Bachelor’s degree
Experience:
- Minimum of 1 year of experience in a call center, customer service, or technical support role, preferably in the IT, security systems, or networking industry.
Language Skills:
- Must be a native Arabic speaker with strong verbal and written communication skills. English proficiency is a plus.
Technical Knowledge:
- Basic understanding of computers, computer accessories, security systems, cashier systems, network devices, network accessories, access control, and time attendance systems.
- Ability to provide initial troubleshooting and technical support to customers.
Customer Service Skills:
- Strong ability to handle customer inquiries professionally and efficiently.
- Patience, empathy, and problem-solving skills to ensure customer satisfaction.
Communication & Interpersonal Skills:
- Clear and professional phone etiquette.
- Ability to explain technical products and solutions in a simple, understandable way.
Technical & Software Proficiency:
- Familiarity Microsoft Office.
- Ability to log and track customer
interactions accurately.
Multitasking & Time Management:
- Ability to manage multiple customer
interactions efficiently. - Strong organizational skills and attention to detail.
Adaptability & Teamwork:
- Willingness to learn about new products and company policies.
- Ability to work effectively in a team-oriented environment.
Designer
Education:
- Bachelor's degree
Experience:
- Minimum of 1 year of experience in photo editing, graphic design, or a similar role
Technical Skills
- Proficiency in Adobe Photoshop, Lightroom, and Illustrator (or other professional editing software)
- Experience in photo retouching, color correction, background removal, and image enhancement.
- Knowledge of video editing is a plus
Industry Knowledge:
- Understanding of technology-related products, including computers, accessories, security systems, cashier systems, network devices, and access control systems.
- Ability to edit and optimize product images for e-commerce, social media, and marketing materials.
Attention to Detail:
- Strong eye for aesthetics, image consistency, and brand identity
Work Ethic:
- Ability to work in a fast-paced environment, meet deadlines, and collaborate with the marketing team.
Human Resources Administrator
Education:
- Bachelor’s degree in Human Resources, Business Administration, or a related field. HR certification (e.g., SHRM-CP, PHR) is a plus
Experience:
- Minimum of 5 years of experience in human resources administration or a related field.
HR Expertise:
- Strong understanding of HR functions, including recruitment, employee relations, performance management, payroll, and compliance with labor laws.
Industry Knowledge:
- Familiarity with the technology and retail industry, particularly in areas such as computer hardware, security systems, network devices, and related accessories, is a plus.
Communication Skills:
- Excellent verbal and written communication skills, with the ability to interact effectively with employees at all levels.
Organizational Skills:
- Proven ability to manage multiple tasks, prioritize workloads, and meet deadlines in a fast-paced environment.
Technical Proficiency:
- Proficient in HR software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience with HRIS systems is preferred.
Problem-Solving Skills:
- Strong analytical and problem-solving abilities to address employee concerns and improve HR processes.
Confidentiality:
- High level of discretion and integrity when handling sensitive and confidential information.
Team Player:
- Ability to work collaboratively with other departments to support company goals and initiatives.
Store keeper
Education:
- Bachelor’s degree
Experience:
- Minimum of 5 years of experience in storekeeping, inventory management, or a related field, preferably in the technology, electronics, or retail industry.
Industry Knowledge:
- Familiarity with products such as computers, computer accessories, security systems, cashier systems, network devices, network accessories, access controls, and time attendance systems is a strong advantage
Inventory Management:
- Proven ability to manage and maintain accurate inventory records, including stock levels, deliveries, and shipments
Organizational Skills:
- Strong organizational skills to ensure efficient storage, labeling, and retrieval of products.
Attention to Detail:
- High level of accuracy in handling inventory, conducting stock checks, and maintaining records to prevent discrepancies
Technical Skills:
- Proficiency in using inventory management software and tools. Basic knowledge of Microsoft Office (Excel, Word) for record-keeping and reporting
Physical Stamina:
- Ability to handle physical tasks such as lifting, moving, and organizing stock items, as well as operating warehouse equipment (e.g., pallet jacks, forklifts) if required.
Problem-Solving Skills:
- Ability to identify and resolve issues related to stock discrepancies, damaged goods, or supply shortages
Team Player:
- Strong collaboration skills to work effectively with purchasing, sales, and logistics teams to ensure smooth operations.
Communication Skills:
- Good verbal and written communication skills to interact with suppliers, colleagues, and management.
Time Management:
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Accountant
Education
- Bachelor’s degree in Accounting, Finance, or a related field
Experience
- Minimum 3 years of professional
experience in accounting, bookkeeping, or financial management.
Language & Communication
- Native Arabic speaker with full professional proficiency.
- Proficiency in English (spoken and written) for internal reporting and communication with international stakeholders.
Technical Skills
- Advanced knowledge of accounting software
- Expertise in Microsoft Excel
- Familiarity with ERP systems
- Understanding of GAAP/IFRS standards
- Bonus: Knowledge of computer hardware, security systems, surveillance components, network devices, or access control systems
Soft Skills
- Strong attention to detail and accuracy in financial reporting.
- Excellent analytical and problem-solving skills.
- Ability to communicate complex financial data clearly to non-financial teams.
- Time management skills to meet deadlines (e.g., month-end close, tax filings)
Additional Requirements
- Proficiency in general computer literacy (e.g., MS Office Suite, cloud tools).
- Basic understanding of IT security principles and familiarity with tech/network products (e.g., cashier systems, time attendance devices).
Legal Affairs Officer
Education & Language Skills:
- Bachelor’s degree in Law, Legal Studies, or a related field from an accredited institution.
- Native Arabic speaker with full professional proficiency in English (written and spoken).
Experience:
- 3-5 years of experience in legal practice, preferably within the technology, security systems, or retail industries.
- Proven expertise in contract drafting, negotiation, and legal risk management related to IT products, security systems, cashier systems, and access control solutions.
- Experience advising on compliance, regulatory affairs, and legal issues related to technology sales, service agreements, vendor partnerships, and software licensing.
Skills & Competencies:
- Strong knowledge of national and international laws, regulations, and compliance standards relevant to IT, security, and surveillance sectors.
- Expertise in data protection laws (e.g., GDPR, local regulations) and industry-specific compliance (e.g., cybersecurity, intellectual property, product liability).
- Excellent analytical and problem-solving skills with the ability to interpret complex legal documents and provide actionable advice.
- Proficient in drafting, reviewing, and negotiating contracts and agreements related to technology and security products.
- Good understanding of computer systems, security & surveillance components, network devices, and access control systems to align legal guidance with business needs.
- Strong communication skills, both verbal and written, with the ability to explain legal concepts to non-legal stakeholders.
- Familiarity with legal research tools such as Westlaw, LexisNexis, or equivalent databases (preferred but not mandatory).
Preferred Qualifications:
- Experience with contract management software (e.g., DocuSign, Clio) or other legal tech tools.
- Knowledge of cross-border transactions and international regulatory frameworks (if applicable to the company's operations).
Personal Attributes:
- High ethical standards and integrity, especially in handling sensitive and confidential information.
- Detail-oriented with strong organizational skills to manage multiple tasks and deadlines effectively.
- Collaborative mindset to work with sales, IT, and product development teams.
- Adaptable and proactive in responding to changes in the tech and security industries.
Additional Requirements:
- Computer Literacy: Proficiency in Microsoft Office Suite and ability to learn company-specific software.
- Technical Acumen: Basic understanding of hardware/software components (e.g., access control systems, security cameras, and networking devices) to provide informed legal guidance.
Camera Installation Technician
Education:
- Bachelor’s degree in a relevant field (a plus but not a necessity)
Experience:
- 1-3 years of hands-on experience in camera installation, security systems, or a related field.
- Experience with Security & Surveillance components, access control systems, and time attendance systems is highly desirable
Technical Skills:
- Strong knowledge of CCTV, IP cameras, DVRs, NVRs, and video management software
- Familiarity with low-voltage wiring, networking, and electrical systems.
- Good understanding of computer systems, network devices, and accessories
- Ability to troubleshoot and resolve technical issues with security and surveillance systems.
Physical Requirements:
- Ability to lift and carry heavy equipment.
- Comfortable working at heights, on ladders, or in confined spaces.
- Willingness to work in various environments (indoor, outdoor, construction sites, etc.).
Soft Skills:
- Strong problem-solving and critical-thinking skills
- Excellent communication and customer service skills.
- Attention to detail and ability to follow technical instructions.
- Ability to work independently or as part of a team
Language & Communication:
- Native Arabic speaker with proficiency in English (written and spoken).
- Ability to communicate effectively with clients and team members.
Additional Requirements:
- Valid driver’s license and reliable transportation
- Willingness to travel to job sites as needed
- Ability to pass a background check and drug screening
- Good knowledge of computers, computer accessories, and network devices
- Familiarity with cashier systems, access controls, and time attendance systems is a plus
Hardware and Software Maintenance Technician
Education:
- Bachelor’s degree (a plus but not a necessity)
Experience:
- 1-3 years of experience in hardware and software maintenance, troubleshooting, and repair
- Experience with diagnosing and resolving technical issues related to computers, security systems, network devices, and other related equipment
Technical Skills:
- Proficient in installing, configuring, and troubleshooting hardware components (e.g., CPUs, RAM, hard drives, motherboards, etc.).
- Strong knowledge of operating systems (Windows, macOS, Linux) and software applications
- Good knowledge of computer, security, and surveillance components (e.g., CCTV, access control systems, time attendance systems).
- Experience with network setup, maintenance, and troubleshooting (routers, switches, firewalls, etc.).
- Ability to perform software updates, patches, and system backups.
Problem-Solving Skills:
- Strong analytical and problem-solving skills to diagnose and resolve hardware and software issues.
- Ability to work independently and as part of a team to address technical challenges.
Communication Skills:
- Excellent verbal and written communication skills in both Arabic (native) and English (proficient).
- Ability to document maintenance procedures, issues, and resolutions clearly
Customer Service:
- Strong customer service orientation with the ability to provide support and training to end-users.
- Patience and professionalism when dealing with users who may have limited technical knowledge.
Physical Requirements:
- Ability to lift and move heavy equipment (e.g., servers, printers, etc.).
- Comfortable working in various environments, including data centers, offices, and remote locations.
Soft Skills:
- Attention to detail and a methodical approach to troubleshooting.
- Time management skills to prioritize and manage multiple tasks efficiently.
- Adaptability to work in a fast-paced and changing environment.
Other:
- Willingness to stay updated with the latest technology trends and advancements.
- Availability to work outside regular business hours for emergency maintenance or upgrades, if required.
Additional Requirements:
- Proficiency in English (both written and spoken).
- Good knowledge of computer, security, and surveillance components.
- Familiarity with cashier systems, network devices, and accessories.
- Knowledge of access control and time attendance systems.